At BanarasWholesaleMarket.com, we are committed to offering quality products and a seamless wholesale shopping experience. Please read our Cancellation and Refund Policy carefully before placing your order.
Order Cancellation
- You may cancel your order within 24 hours of placing it.
- Orders that have already been processed or shipped cannot be cancelled.
- To request cancellation, please contact our support team at:
📧 banaraswholesalemarket@gmail.com
📞 +91 95805 65738 (Mon–Sat, 10 AM to 6 PM)
Return & Exchange Policy
As we deal in wholesale ethnic and made-to-order products, we do not accept returns, except under the following conditions:
- The item received is damaged, defective, or not as ordered.
- You must notify us within 48 hours of delivery, along with clear photo or video evidence.
If eligible, we will offer:
- An exchange with the same or similar product.
- A credit voucher for future purchases.
Refund Policy
Refunds are applicable only in the following situations:
- Product is out of stock after payment.
- Prepaid orders are cancelled within 24 hours and before shipping.
Refund Timeline & Method:
- Approved refunds will be processed within 7–10 working days.
- Refunds for prepaid orders will be returned to the original payment method.
- For COD (Cash on Delivery) orders, refunds (if applicable) will be processed via UPI or bank transfer.
Important Notes
- Returned items must be unused, unwashed, and include all original packaging and tags.
- Minor color differences due to lighting or screen resolution are not considered defects.
- BanarasWholesaleMarket.com reserves the right to decline returns or refunds that do not meet our policy terms.
Contact Us
For cancellation, refund, or any support-related queries, please contact:
📧 Email: banaraswholesalemarket@gmail.com
📞 Phone/WhatsApp: +91 95805 65738
Thank you for choosing BanarasWholesaleMarket.com.
We appreciate your trust and support.